Vodyssey Sleep System
Hand Made Factory Direct Mattresses
Thoughtfully designed and built as the perfect mattress for your STR
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Prices…Are they going to change?
Unfortunately they could go up. Due to the cost of shipping, fuel and the polymers raw cost for all the synthetics that go into the foam layers, we have had a new price increase. It’s not utterly terrible, but there non the less. The prices on the order page are the current prices with the increase added and shipping included.
Why is there no more Dream Cloud Mattress for sale?
It’s an AMAZING mattress, but it takes your body several days to acclimate to (as do all softer mattresses). What we have learned, working with Hilton and our mattress manufacturers, is that the softer the mattress, regardless of the support, the longer the acclamation period. The GoldiLux is thoughtfully right in the middle of firmer, yet still soft so that acclamation is minimized. Too firm a mattress can be uncomfortable too so The Copper Topper is there to help if you receive your mattress and feel that you want to soften it up another level or two.
Can I have an order Rush Produced and Shipped for an extra fee?
Unfortunately, there is no way to “rush order” production. These times are already exceptionally fast for “built to order” items and can’t be done any faster. You will be sent a payment link within 1 business day of the submission of your order and production is 5 - 10 business days from the date the order is paid depending on what is currently in production at the time the order is placed. Orders are then shipped via UPS or FedEx ground depending on your destination and usually takes 3 to 6 business days to arrive. More remote destinations can take longer. Production and Shipping times are not guaranteed due to the current state of “pandemic protocols” in place for manufacturing and logistics, however, most orders have been performing on time and as expected. So if you don’t have two to potentially four weeks to wait on your mattress, we may not be the solution for you. Tracking will be provided when the mattresses ship.
Are there discounts for ordering multiple mattresses?
We do have discounts available when you order 10+ mattresses. You will receive a 3% discount on your invoice. The discount we pass on to you is based on the order we submit to the factory, on a per order basis being shipped to a single destination. They can’t be combined with future orders or mattress being sent to multiple addresses. If you want mattresses shipped to multiple addresses, please submit multiple orders.
What is the perfect foundation to place under my new mattress?
You should never use a conventional box spring again. They are bad old tech for mattresses. I recommend: A: going to a mattress firm and buying a “foundation” or B: you can have 1 of 3 different versions shipped via amazon:
1: https://www.amazon.com/gp/product/B00M2OYYJA/ref=ppx_yo_dt_b_asin_title_o06_s00?ie=UTF8&psc=1
- This foundation sits inside your headboard and rails but is not connected (I use this on my personal bed) and available in different heights.
- This is essentially like a metal box spring (through they call it “box spring” in it’s name), but it’s a solid foundation (no springs) and available in different heights.
- This is a simple Bunkie Board Slat roll when you have a headboard, foot board and rails or a bunk, where no height on the foundation is required.
What is the return policy?
Because we are selling these mattresses straight from the factory at deep discounts, once you open the vacuum seal of the mattress and unpackage it, returns can only be made for a manufacturer defect. If damage is present when the mattress is received, please do not break the seal. Take photos of the damage and send them to mike@wyndevelopment.com for instructions on what to do. If the vacuum seal is unbroken and the mattress is still in the original packaging, it can be returned for a 20% restocking fee within 14 days of receipt at purchasers own shipping expense.